top of page

Local Delivery on all shop orders!

Terms & Conditions

A Small Thank You

We sincerely appreciate your trust in us to create something special for your celebration. Whether it’s a custom cake, dessert order, or wedding cake, we strive to deliver not only delicious treats but also a memorable experience. Please take a moment to review our Terms and Conditions below to ensure a smooth process from start to finish. If you have any questions or need clarification, feel free to reach out to us. Thank you again for choosing P.S. My Treat in Orlando, Florida for your special day!

Terms & Conditions

Deposits & Payments:

  • A 50% deposit is required for all wedding cake orders to reserve your event date. This deposit is non-refundable.

  • Full payment must be received no later than 72 hours before the scheduled pickup, delivery, or setup (two weeks for weddings). If payment is not received by this time, the contract will be null and void, and any deposit will not be refunded.

 

Changes & Modifications:

  • The final payment date is also the final date for any changes to the size, style, or flavor of the cake. Changes requested after this date may not be guaranteed and could incur additional charges.

 

Delivery & Setup:

  • Delivery and setup fees are based on the location of your venue and will be included in the final price.

  • P.S. My Treat is not responsible for any damages that occur after the cake has been picked up or once setup is complete.

  • You are responsible for ensuring an appropriate and secure table and environment for your cake(s). Cakes are heavy and require a sturdy table and an optimal room temperature of 72°F or below.

 

Fresh Flowers:

  • If fresh flowers are provided by an outside source, we will place them on your cake for an additional fee. Please note, fresh flowers are not a food product and may contain contaminants such as pesticides, insects, or dirt.

 

Pickup Responsibility:

  • If you or a representative elect to pick up and set up the cake yourself, you assume all responsibility for the condition of the cake once it leaves our possession.

 

Photography:

  • We reserve the right to photograph our cakes and use these images for display or promotional purposes without compensation to you.

 

Allergens:

  • Our products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. By ordering, you agree to inform your guests of these risks and hold us harmless from any allergic reactions.

 

Acts of God:

  • Performance of this agreement is contingent upon our ability to complete the order and is subject to circumstances beyond our control, including labor disputes, accidents, and Acts of God.

 

Refunds:

  • No refunds will be issued.

Cake Care Guidelines

  • Cakes should be kept out of the refrigerator for no more than 2 hours. If your event is outdoors, ensure the cake is placed under a covered, shaded area, away from direct sunlight.

  • When transporting, we recommend using a van or SUV where the cake can sit flat. Do not place the cake on a car seat or someone's lap.

bottom of page